Lush has been one of my very favourite shops for what feels like forever. I think I really do love every single thing about it! The products are gorgeous and the staff are always so helpful and happy. From the moment you step into the shop to when you are soaking in the most luxurious and colourful bath, the whole experience makes you feel good.
I’ve been to many local branches of Lush and although generally they are quite small, I’ve always found everything I’ve needed. But when I heard they were opening on Oxford Street I was absolutely delighted. A few weeks ago on the way back from an event, Fay and I had a very fleeting visit to the shop and it was love at first sight.
It’s absolutely HUGE and has so many exclusive products and it’s teaming with amazing staff who are the most helpful friendly people ever. Because the shop was very near closing we didn’t have a proper chance to look around, but we knew we’d be back.
A couple of weeks later and like too women on a mission we returned! Within a few minutes of exploring and taking way too may pictures, we got chatting to a lovely member of staff called Camsha. She offered to show us around the shop and talk us through all of the products and she was so much fun to look round with. I was so impressed by how well she knew all the products and she was so much fun, it was like shopping with a new friend. There was no rush with her and she made us feel so at home, devoting nearly an hour to us. What other shop offers that kind of service.
Of course no shopping trip involving me and Fay could ever pass by uneventfully and half an hour into our tour another customer was taken ill and collapsed. Fay being a nurse immediately stepped in to help and I was so proud of her. She looked after the lady so well and was amazing. Luckily the lady was just exhausted and hadn’t eaten so it wasn’t serious. The staff were so sweet and gave Fay a gift to say thank you and a bottle of Snow Fairy for me for waiting while the situation was sorted. Lush are such a lovely company and it was so nice of them to make that gesture.
The other eventful thing that happened was running into the incredible Tess Holiday, plus size model and body positive superstar. We spoke to her for a couple of minutes and she was absolutely lovely. She is just as beautiful in real life as she is on Instagram and it was really nice to meet someone who has achieved so much and really is an inspiration.
Anyway back to the shop, which is spread over 3 floors and houses not only the usual lovely Lush products, but also some Oxford Street exclusives. The shop is really spacious and is divided into easy well signed sections so it’s very easy to find exactly what you are looking for. There are staff everywhere, so really all you need to do is ask. As an ex visual merchandiser, the appearance of shops is always really important to me. Lush gets five stars for excellent displays and shopability (not a word? I don’t care). Everything is gorgeous!
My iPhone didn’t leave my hand as I buzzed around taking pictures of everything, especially all the new Christmas products. You can see everything I bought in my Lush Haul post.
I just want to say a big thank you to Camsha for being awesome and to Fay for being my favourite shopping buddy for the last 16 years. If you’re near Oxford Street, make sure you pop in, it really is the best shop ever!
See the full range on the Lush website.